All Blu Emporium Corner Store orders are delivered during business hours. Carriers are unfortunately unable to specify an exact delivery time. Upon arrival of your package, please make note of any damage to the box as well as any damage to the item itself. If you feel that the damage to an item or a box is too severe, please refuse the package. There is no need to refuse all delivered packages if most are in good condition.
The carriers we use, although not limited to are Australia Post and Fastway Couriers. Your order will be shippped 24 - 48 hours after payment has cleared. As soon as your item has left our warehouse you will be notified via email and you will be able to track your order online. Unfortunately we cannot accept a PO box as shipping address as our shipping partners are unable to deliver to a PO box.
Blu Emporium Corner Store offers a Flat rate shipping fee of $10.00. This amount will be added to your order during checkout. In very exceptional cases where delivery may result in unusually high freight charges (including, but not limited to, remote delivery locations, inner city deliveries, island deliveries, etc.), Blu Emporium Corner Store reserves the right to cancel an order. Please contact us first if you'd like to check if your location may be subject to unusually high freight charges.
RETURN & EXCHANGE POLICY
We want our customers to be 100% happy with their purchases. We offer 7 day returns on all full priced items (unfortunately we do not accept returns on sale items). If you change your mind, we will happily exchange or issue you a store credit (valid for 3 months) provided:
Items are unused and in their original packaging
Items are accompanied with original receipt or proof or purchase
Any costs involved in returning products are at purchasers expense
Item/s are returned within 7 days of receiving goods to:
BLU EMPORIUM CORNER STORE
SHOP 3/292-296 GIPPS ROAD
KEIRAVILLE NSW 2500
Please note: Blu Emporium Corner Store does not offer refunds on 'change of mind' purchases.
On the rare occasion you receive the wrong or a damaged product, we will replace your purchase where possible. Failing this, we will provide you with an exchange or refund. Item/s will need to be retuned to Blu Emporium Corner Store, postage charges will be reimbursed. Please email: firstname.lastname@example.org for further instructions.